Our services

  • Package shipment
  • Vehicle Shipment
  • Shipping Container Rental
  • Resettlement
  • Food & Gift Packages

DOMA Export offers a wide range of personal and commercial shipments from the United Ststes to Poland and 31 other European countries by Sea or Air. We offer a delivery directly to recipients’ houses or if you wish you can pick up your shipment from one of our locations in Poland.

We ship packages to Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece - mainland, Hungary, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Uzbekistan.

You can send a package from one of our locations in the USA.

Just bring the prepared parcel to the nearest location. To find a location near you, click HERE.

DOMA Export rents numerous shipping containers and ships them to Poland and other countries of Europe. We offer a convenient service of delivering the rented shipping container to any address in the USA, allowing loading time and deliver it to any address in Poland or a country in Eastern Europe (so called "door to door" service)

1. Shipping Container Rental

Size: 20 or 40 feet shipping container.

The sender should ensure that the shipped contents are provided sufficient protection.

The cost of shipping is calculated for each client individually and depends on the size of the shipping container, the distance between the sender’s and recipient’s addresses and the loading time. The clients can choose a way the costs are calculated:
a) during week days we deliver the shipping container and allow two hours for loading;
b) we deliver the shipping container and allow two days/weekend for loading.

Customs and port fees in the USA are included in the shipping costs charged by Doma. The sender is responsible for Customs and port fees in the country of destination. The sender is also responsible for unloading the shipping container at the place of destination.

2. Shipping Container - Partial Rental

If the contents you wish to ship do not fill the whole shipping container, we offer an alternate option of partial rentals. In partial rentals client pays only for the taken space in the shipping container. You can send the contents from our headquarters in Linden, NJ or any of our locations. With additional costs, we also offer a pick-up from a sender’s address.
Doma can deliver the shipping container to recipient’s address or to our warehouse in Częstochowa, Poland. Please make sure you contact our headquarter office to receive detailed information and schedule a rental.

DOMA Export offers help with resettlement process. Below, you will find requirements and necessary documentation to begin a process of resettlement.

To become eligible for a resettlement, the following requirements need to be met:
1. Documents confirming 12 (twelve) consecutive months of a stay in the USA (e.g.: tax statements, electricity bills, phone bills, rent receipts, insurance receipts, statement from the employer, etc.) need to be submitted to Customs. All of the documents need to be issued on the person who is resettling;
2. Resettler’s original ID confirming the stay in the USA (passport, visa, US driver’s license, etc.);
3. Original return plane ticket or boarding card;
4. Filled Customs declaration form;
5. Invoice with costs of resettling;
6. Document(s) proving permanent address in Poland ( registration receipt issued by Town/City Hall including PESEL number, notarized rental agreement, notarized house/ apartment title, etc.);
7. Polish Identity Card ( dowód osobisty) or a document proving that an application and issuing process of Polish Identity Card has been started;
8. A detailed list of possessions taken as a part of resettlement process. The list needs to include the categories of possessions: clothes, furniture, etc., number of possessions and approximate value in US dollars. If a vehicle is being shipped as a possession, year, make and VIN should be specified on the list. Even if you plan to ship your possessions at few different times, a completed list needs to be submitted with the first part of the shipment. Once you submit the completed list, it cannot be changed at any time. Please, use resettlement form found HERE;
9. Additional documentation is required if a car is being shipped as a part of resettlement:
- The original Certificate of Title,
- The original invoice or Bill of Sale specifying name of the owner, his address or certificate proving the value of the car;
- Car registration documentation in the USA, specifying the name of a person who is resettling. The car needs to be registered in the USA on the person who is resettling, for at least 6 (six) consecutive months before it can be shipped abroad. The six month period needs to be completed prior the date on the stamp specified on the Customs forms,
- Documents proving that the car was insured for at least 6 months prior the date of shipment,
- If the registration plates were submitted to DMV, an original document proving its registration needs to be submitted;

Food Parcels offered by Doma serves as gift baskets and are a perfect gift for your friends and family in Poland for any occasion.

We offer a large assortment of gourmet food and gift baskets. Our clients can choose: Standard, Special Occasions or Kids Parcels, as well as Fruit Baskets or ask us to deliver fresh flowers.

For small occasions, Doma also offers single item gifts delivery.

Find location

DOMA Export has over 50 locations throughout the United Ststes and growing quickly, each providing access to our network and other services. To find a location near you, input your zip code and click "Find". The system will generate a list of locations sorted by the proximity.

Find Find closest Show all

When you ship from any of those locations, they will help you complete the necessary forms. Your package will be delivered door to door promptly and safely! Just enter your tracking number to see the status of your shipment. You’ll get point-by-point tracking details – from the moment the parcel leaves our location to the exact time of delivery.

Tracking shipments

For those of you who want to track their parcels we have created a tracking system for your convenience. The system will give you ability to follow the route of your package.
To track your package, please enter the entire Tracking Number below and click "Track".

Your package was not found. Did you enter correct number ?

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Track Clear

Below you can find point-by-point tracking details of your package, from the moment you drop it off in one of our Authorized Shipping Outlets to the date and time of delivery.

Date Location Status

* about 3 weeks

FAQ - Frequently asked questions

The following are the most frequent questions we've received concerning our services. If you don’t find the answer you are looking for, email us and we will gladly address your question.

1. What countries do you send package to?

We ship package to most European countries such as Poland, Czech Republic, Slovak Republic, Hungary, Slovenia, Latvia, Lithuania, Estonia, Ukraine, Moldova, Belarus, Russia, Germany, Romania, Bulgaria, Great Britain, Italy, Ireland, France, Spain, Portugal, Austria, Croatia, Belgium, Greek- mainland (not islands), the Netherlands, Sweden, Kyrgyzstan, Kazakhstan, and Uzbekistan.

2. Do I need to pick up my parcel in Poland? If yes, where ?

When sending your parcel, your fees include delivery to the recipient’s address. Therefore, your receiver does not need to pick up your parcel since it will be delivered to the address you provided. If your receiver wishes to pick up your parcel, they can do that at our Agents' warehouse in Poland. Our Agent in Poland is located in Częstochowa. Please see the full address below:

Karex
Bór 146/148 Street
Częstochowa, Poland
phone: (34) 365-9054
email: info@karex.info.pl
Hours of operation: Monday to Friday 8am - 4pm (Eastern European time)

Please make sure to call Karex and schedule your pick up date and time in advance.

3. What is the cost of shipping ?

The final cost of shipping your parcel depends on the city in the USA that the package is shipped from, where it is going to, and how much it weights. To calculate the accurate cost of shipping please contact one of our locations.

To find a location near you, click HERE.

4. What is the maximum value of a shipment to be considered exempt from the customs fee and taxes?

All packages, including gift packages over 45EUR are subject to customs in all of the European Union.

Online shopping parcels are custom duty exempt with a value up to 150 Euro, and Polish VAT exempt up to 22 Euro.

5. Is there a particular way I should prepare my package for shipping ?

Preparing your parcel for shipment is crucial because it helps ensure a prompt delivery. Please follow the steps below to help us provide you with great service:

1) Always use a rigid box and if there is any empty space between your contents and the parcel walls, fill it out with paper, bubble wrap or polystyrene to prevent the contents from moving and to ensure sufficient protection;
2) Always use a strong tape to close your parcel securely. Make sure to tape the corners of the parcels to ensure safety and security of your shipment;
3) On one of the surface of the box, in left upper corner please write the sender’s full name, address and phone number;
4) On the same side, in the center, with capital letters write recipient’s full name, address and phone number.

The parcel is ready for shipment. Bring the parcel to a location closest to you. To find a location near you, click HERE

6. Does the cost include the delivery to recipient’s address ?

Yes, the cost of your shipment includes the delivery to the recipient’s address. Unless, you state otherwise when sending it. The volume/nonstandard parcel receives a sticker VOLUME - PICKUP FROM whs and needs to be picked up by the recipient in our warehouse in Częstochowa, Poland.

Packages weighing up to 60 lbs are delivered to recipients’ door. If the parcel is heavier than 60 lbs our delivery team has the right to leave the parcel on the stairways of the apartment building or by the gate of a recipient’s house for safety reasons.

7. Are there any additional costs besides the shipping fees ?

They may be some extra costs depending on Customs. All of the shipping costs are paid by the sender, howewer Customs may assess duties and taxes whitch would be paid by the receiver. Click HERE to learn about Customs duties and taxes

Also, volume/nonstandard parcels that must be picked up by the recipient in our warehouse in Częstowchowa are issued extra unloading/loading fees. The recipient, or the person authorized to pick up the parcel can cover the fees while picking up the packages.

8. What is the delivery time for Ocean Shipments?

The delivery time for parcels sent by our Ocean service is 4-6 weeks. The time is calculated from the date that the parcel is accepted by one of our Authorized Shipping Outlets.

Please note that Christmas and Easter seasons are the busiest time and the delivery times may be grater than predicted due to the higher volume and the unpredictability of the weather.

The delivery time may be extended if the shipment is stopped by the Customs or for other reasons beyond our control.

9. What is the delivery time for Air Shipments?

Air freight includes two different service levels; Standard and Express. The delivery time for regular air freight is 1-2 weeks and express air freight is 5-8 business days. The time is calculated from the date on the stamp that the parcel was accepted by one of our locations.

Please note that Christmas and Easter seasons are the busiest time and the delivery times may be grater than predicted due to the higher volume of cargo planes at that time.

The delivery time may be extended if the shipment is stopped by the Customs or for other reasons beyond our control.

10. Is DOMA Export responsible for my parcel ?

Yes, DOMA Export provides standard cover against loss or theft of your package.

11. Can I buy extra liability coverage for my parcel ?

Yes, you can buy additional coverage for your parcel.

12. I want to send a parcel that has unusual shape and size (i.e. pallet, case, etc.), how can I calculate the exact shipping cost ?

To calculate the exact shipping cost of any irregular shipment, e.g.: pallet, case, etc. please contact one of our locations. Please have all the measurements ready so one of our representatives can provide the exact shipping cost. You can also contact us directly.

13. How can I check the status of my shipment ?

As of today, we provide full tracking services only for parcels that are sent to Poland.

You can check the status of your shipment on our website HERE.

The status of shipments for other countries than Poland can be checked via email. Send us an email to info@domaexport.com. Please allow 24-48 hours to respond.

14. When I input my parcel number, the website says it wasn’t found. Why is this happening ?

This may be happening because your parcel was sent using the old system and only the parcels sent through the upgraded system can be tracked. Please contact your local Authorized Shipping Outlet and ask when they are planning to upgrade their system.

There is also a way to tell if your parcel was sent through the old or new system by looking at its numbers. Parcels from new system have the following number format: DMA012 MP 000213 (this is just an example).

If your parcel was sent through the old system, its status can be checked after it was delivered to our headquarters in Linden, NJ.

15. Can I pack my parcel in one of your locations ?

Some of our Authorized Shipping Outlets have packing areas in their offices. Please contact your local Authorized Shipping Outlet and ask about this possibility.

16. Do your locations sell boxes for parcels ?

Yes, most of our location carry four different sizes of boxes.

1. Small - 20” x 14” x 8”
2. Standard - 20” x 14” x 14”
3. Medium - 20” x 14” x 17”
4. Large - 20” x 17” x 21”

17. How can I find location that is the closest to me ?

To find a location click HERE and input your zip code.

18. Can I ship a whole Ocean shipping container ?

Yes, DOMA Export ship two different sizes of shipping containers; 20 foot long and 40 foot long.

You can rent the whole shipping container or part of it. Click HERE to find more information about those (2) options.

19. Can I ship a car, a boat or a motorbike? If so, how is it done ?

Our services include shipping vehicles such as cars, boats, quads, trailers, snowmobiles, jet skis, motorbikes or others. They can be shipped from our headquarters in Linden, NJ, any of our locations or we can pick the vehicle up from you direcly.

Once the shipment arrives in Poland, it can either be picked up at our Agents' warehouse or delivered to the receiver for an additional fee.

Click HERE to find more information about shipping vehicles and charges or call our headquarters in Linden, NJ at (800) 229-3662.

20. I want to move to Poland and take my belongings with me. Do I need to submit any documents? How can I send them?

Yes insert space it is possible to take your belongings with you. You can either send them in several packages and have them delivered to your new address or you can rent shipping a container or just part of it. The moving process is called resettlement and it requires many different documents and conditions.

Click HERE to find more information about the resettlement process see if you are eligible and learn all the required documents.

21. Do I need to pay duties when I move to Poland ?

You may take household belongings you acquired in the US duty-free if they are part of the resettlement process that is determined by multuple factors. If the belongings qualify for resettlement, you will be responsible for customs processing fees only.

The following items cannot be taken to Poland duty-free, in other words they cannot be added to your resettlement declaration:
- alcoholic beverages,
- tobacco and tobacco containing products,
- commercial transportation vehicles,
- professional craft tools, and other portable equipment related to continuing the profession.

22. How can I get in touch with your distribution locations?

Our distribution Agents in Poland is Karex and it is located in Częstochowa, Poland. The address is: Bór 146/148.

The hours of operations: Monday to Friday, 8am - 4pm (Eastern European Time)

You can contact Karex through phone: (34) 365-9054 or email: info@karex.info.pl

Some of our Air Express parcels are distributed by POLSPED PACZKA located in Warsaw, Poland. The address is: 1-go Maja 11, Apt 7, phone number is 666 876 306, email: polsped.paczka@post.pl

23. How can I get in touch with Customs office ?

Customs office in Czestochowa - Karex, is located in the same building as our distribution Agent Karex and the contact information is:

Bór 146/148 Street
phone : (34) 365-9051
email: karex.ac@gmail.com

Please be advised that Karex and Customs office are two separate entities that are located in the same building.

Custom office - POLSPED PACZKA, is located in Warsaw, 1-go Maja 11, Apt 7, phone numer is: 666 876 306, e-email: polsped.paczka@post.pl

DOMA Export neither represents Customs, nor influences Customs decisions. Customs office is a government entity that is governed by its own laws and regulations.

24. My parcel was held by Customs, what now ?

If your parcel was held by Customs and you received a notification, please contact Customs office - Karex directly to solve the issue. The contact information:

Bór 146/148 Street
phone: (34) 365-9051
email: karex.ac@gmail.com

Please be advised that Karex and Customs office are two separate entities, located in the same building.

If your parcel was held by Customs in Warsaw and you received a notification, please contact Custom office - POLSPED PACZKA directly to solve the issue. The contact information:

1-go Maja 11, Apt 7 Street
phone: 666 876 306
e-email: polsped.paczka@post.pl

The Customs Officer will explains the possible steps to resolve their concernamd have your parcel delivered.

DOMA Export neither represents Customs, nor influences Customs decisions. Customs office is a government entity that is ruled by its own laws and regulations.

25. Why was my parcel withheld by Customs ?

All shipped parcels are subject to custom duty control. If your parcel was withheld this means Customs officers may need clarification on the value of the items shipped, thus imposing a custom duty if the item is dutiable. Please be advised to keep all the receipts, invoices or other documents that may be used as proof for Customs showing the value of shipped items.

Each case is different, and to best advise you, please contact:

Customs office in Czestochowa - Karex directly over the phone (34) 365-9051 or e-mail: karex.ac@gmail.com

Please be advised that Karex and Customs office are two separate entities that are located in the same building.

Custom office in Warsaw - POLSPED PACZKA, directly over the phone 666 876 306, or e-mail: polsped.paczka@post.pl

DOMA Export neither represents Customs, nor influences Customs decisions. Customs office is a government entity that is governed by its own laws and regulations.

26. What are customs duty rates ?

In order to determine custom duty please contact our Customs Office:

- Customs Office in Czestochowa KAREX.

- Customs Office in Warsaw - POLSPED PACZKA, directly over the phone 666 876 306, or e-mail: polsped.paczka@post.pl

27. Is it possible to store a parcel in Warehouse in Poland?

Yes, it is possible to store the parcel for up to 20 days in the Warehouse in Poland at no additional costs.

If there is a need for a longer storage, please contact the Warehouse in Poland directly - KAREX.

28. Is it possible to change the recipient’s address when the parcel is already on its way?

Yes, you can change the recipient’s address when the parcel is already on its way. There is $5.00 charge for each parcel. Please contacts us direclty.

29. Do you send parcels from Europe to the USA ?

As of today, unfortunately we do not send parcels from Europe to the USA.